- Provide customers the parameters and confirm technical data of our pellet making machines and plants. within 24working hrs response if client has question.
- Share photos and video with clients
- Show customers around in our factory or in domestic customers’ workshop.
- keep clients informed of the production process.
- Send photos to clients before shipment for checking.
- Arrange visa for engineers who will go for guide assembly.
- Provide installation drawing&operation manual. Training and all-around technical guidance for operation,commission and maintenance .
- If need our engineer to help install oversea,we act within 48working hrs.
- Detailed drawings from front view,vertical view,side view.
- All of our machines with 2years guarantee except spare parts